Privacy Policy

1. Information We Collect

We collect the following types of information when you use our platform:

• • Personal Information: Name, email address, phone number, and billing details provided during registration or course enrollment.
• • Usage Data: Pages visited, courses viewed, time spent on the platform, and interaction patterns.
• • Device Information: Browser type, IP address, device type, and operating system for analytics and security purposes.
• • Payment Information: UPI transaction IDs, bank transfer receipts, and payment confirmation details submitted during course purchases.
• • Communication Data: Messages sent through our contact forms, support tickets, and feedback submissions.

2. How We Use Your Information

Your information is used for the following purposes:

• • To create and manage your account on the platform.
• • To process course enrollments and verify payment receipts.
• • To provide, maintain, and improve our educational services.
• • To send course updates, progress notifications, and relevant announcements.
• • To respond to your inquiries and provide customer support.
• • To analyze usage patterns and improve the user experience.
• • To prevent fraud, unauthorized access, and ensure platform security.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to any third parties. We may share limited data with:

• • Service Providers: Trusted partners who help us operate our platform (e.g., hosting, email delivery, analytics) under strict data protection agreements.
• • Legal Requirements: When required by law, court order, or governmental authority.
• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• • Essential Cookies: Required for the platform to function properly (e.g., authentication, session management).
• • Analytics Cookies: Help us understand how users interact with our platform to improve the experience.
• • Preference Cookies: Remember your settings and preferences (e.g., theme, language).

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

5. Data Security

We implement industry-standard security measures to protect your personal data, including:

• • SSL/TLS encryption for all data transmissions.
• • Secure password hashing and storage.
• • Regular security audits and vulnerability assessments.
• • Access controls limiting data access to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your account.

6. Your Rights

You have the following rights regarding your personal data:

• • Access: Request a copy of the personal data we hold about you.
• • Correction: Request correction of inaccurate or incomplete data.
• • Deletion: Request deletion of your personal data, subject to legal retention requirements.
• • Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@eliweb.in.

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for any updates. Continued use of the platform after changes constitutes acceptance of the updated policy.